ITS Service Desk

Problems Downloading PS4 Games

We've heard from several students, during the fall 2018 semester, who are experiencing problems downloading new games or game updates on their PlayStation 4. Our troubleshooting efforts to date have shown that our network is working fine, and perhaps there's some kind of bottleneck on Sony's servers. With many thousands of students in the country returning to college this month, it stands to reason that their servers may be taxed with the demand for games and game updates.

That said, we have not concluded our research. We are still closing monitoring the situation to see what we can find out. Our research has also shown that many PS4 users are discussing slow download speeds in various forums.

While we're working on this, perhaps you may find these links helpful:

We'll keep this article updated as we learn more about what may be causing this issue.

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