ITS Service Desk

How To Access J Drive Remotely

There are two methods available for getting access to the J drive from off campus.

Note for Windows users:

Do not use the instructions in this article. While this info may work okay for you, we strongly recommend that you install FortiClient instead. This article has more info: "How To Install and Use FortiClient for VPN connection"

 

Note for Mac users:

The instructions in this article are the best way for you to access the J drive from off campus.

J Drive Access Instructions

In order to use the J drive remotely, there are a few things you need to know and have:

  • You should only do this using a college-owned computer. It's possible that this may work from a personally-owned computer, but the configuration and software versions may not be compatible.
  • You must be familiar with how to use Windows Explorer. Using Windows Explorer, you'll have to drag and copy files from one folder to another or from one drive to another.
  • The overall user experience is not as simple and smooth as using Google Drive. You have to go through a few steps to get connected, and once connected, you have to navigate around to find what you need and then copy files to your local computer.
  • You must have a solid, reliable internet connection. Any interruptions to your internet access can cause troubles while accessing and copying files.

IMPORTANT

These two items are very important:

1) The ITS Service Desk must first enable this function for your account. If you've never done it before, please contact us during regular business hours so that we can turn this on. You can just send us an email (servicedesk@snc.edu) with your request.

2) If you need to do this for the first time, we strongly recommend that you bring your laptop to the ITS Service Desk first so that we can try it with you and help out with any questions or technical limitations. Once we confirm that it works well in our environment, we can easily disconnect your laptop from the campus WiFi, and then connect to one of our WiFi hotspots in the office and try it again. This scenario provides the closest simulation to what you may experience when accessing files from off campus.

 

Getting Started:

1) Go to the Mac App Store and download Microsoft Remote Desktop 10

desktopappstore.png

2) Open remote desktop and click on Workspaces. 

workspacegeneral.png               

3) Click on Add Workspace

4) A window asking for the remote resource location will display. Type in https://apps.snc.edu

workspaceinsert.png

5) Click Add

6) A window will display asking for your SNC credentials.

prepassword.png

7) In the Username field put "snc\(yourusername)". In the password field, type in your 15-character password.

postpassword.png

8) Click Continue

9) After the Workspace has been added your screen will look somewhat like this:

workspacetotal.png

10) Click on Windows Explorer

 

 

To navigate files:

On the left side of the window, click on "This PC". On the right side of the window, you should then see a list of available drives, something like this:

05.jpg

You may see more than what is shown in this example. The two main drives to note are:

C on ... - this drive is the local drive on your computer. You may not recognize the actual name that appears; in this example, it's "C on DESKTOP-C80QGTN".

j-departments - this is the J drive. If it appears that the J drive has no free space (as shown in this example), you can ignore that.

By clicking on either of these drives, you should start to recognize the folders and files as being those either on your own computer or on the J drive. Using Windows Explorer, simply navigate around to the folders you need, and copy or move files between the two.

A typical need is to edit a Word or Excel document. When doing something like this, simply copy that document from the J drive to your own local drive (C on...), then minimize the Windows Explorer window and double click the file to launch and edit it. When you're done, copy that file from your local drive back to the J drive folder where you got it.

 

Additional option

If you're already familiar with using Google Drive and the circumstances allow, you may want to copy some files from the J drive to your Google Drive while you're still in the office. Those files will then be available via Google Drive, something that does not require all of the above steps to access.

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