ITS Service Desk

Windows 10 Creators Update

ITS staff controls the release of all updates to college-owned computers. When Microsoft makes an update available, we test that update on many Windows computers before making it available to the campus. Microsoft usually names their updates based on the season, for example, "Spring Creators Update" or "Fall Creators Update".

Update Instructions

When we've released an update, you'll see a new icon in your system tray (lower right corner, near the clock). If you don't see the icon, it may be hidden. To view hidden icons, click the little up arrow to the left of the system tray. When you hover over the icon, it will say "New software is available".

Follow these steps (your computer must be on campus to do this):

  1. Double click that icon to open the Software Center.
  2. Check the box next to "Windows 10 Fall Creators Update"
  3. Click the blue "INSTALL SELECTED" button in the lower right.
  4. When it prompts you to confirm your action, click the blue install button again.

That's it. The time it takes to install will vary. The duration is very dependent on your computer, the software you've installed, the printers you connect to, etc. We've seen updates take a half hour while others take two hours or longer. Microsoft does not provide time estimates on their updates. It usually works best to kick off the update when you leave work at the end of the day.

The management tools we use allow us to define a window in which you can choose when to run the update. After that time window passes, you'll be forced to run the update. Therefore, we recommend running it as soon as possible during that window.

Identify Current Windows Version

To identify what version of Windows is running, follow these steps:

  1. Click the Start button
  2. Select Settings > System > About

The version will look something like "1709". This version number is always the year and month in "yymm" format (i.e. 1709 = September 2017).


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