ITS Knowledge Base

Accounts & Passwords

• 2-Step Verification FAQ
• Activating your Okta account
• How To Change Your Password
• How to Set Up Google 2-Step Verification
• What is 2-Step Verification?
• Account Security Check

Calendar

• iCal Subscriptions
• Print Multiple Months of a Google Calendar on a Single Page

Email

• How A Vendor Can Send Email From SNC
• How To Send Email That Doesn't Look Like Spam

Knight Domains

• Getting Started
• Knight Domains Dashboard
• Wordpress

Moodle

• Add Another Instructor to your Course
• Adding Embedded Video and Images to your Activity
• Create an Assignment Activity
• Creating a Hyperlink - Linking an External Website
• Forums Information
• Getting Started with Moodle

Network Device Registration

• How To Register Your Amazon Echo on the Campus Network
• How To Register Your Game System, Smart TV, etc. on the Campus Network

Network, Internet

• Internet Access, WiFi
• Internet Content Filtering

Policies

• Computing And Networking Appropriate Use Policy
• Select Technology-Related Policies

Printing

• How To Install A Printer
• How To Print - Visitors, Guests, Camps, Conferences
• How To Uninstall A Printer

Software

• Getting Started with JAMF Connect
• AppStream - Get Started with UiPath
• Computer Science - Installing DarkGDK
• Getting Started with Paperspace - Account Creation and Team Join
• How To Clear Your Browser Cache and Cookies
• How To Install SPSS

Tips, Tricks, Miscellaneous

• Can I Get Support For My Personally Owned Device?
• Classroom/Meeting Room Technology
• How To Mirror Your Device's Screen in a Classroom or Meeting Room
• How To Request An Official Transcript
• How To Request Technical Support
• How To Send A Gift To My Favorite ITS Person

Video Conferencing Tools

• Zoom

• Google Meet - Getting Started Videos
• How To Join a Google Meet or Zoom Meeting with a Phone
• How To Use Google Meet
• Peer to Peer Screensharing
• Video Conference Etiquette