ITS Knowledge Base

Accounts & Passwords

• Okta

• How To Change Your Password
• Account Security Check
• Accounts
• Find What Accounts Use Your Email
• How to Change Your Profile Picture
• How To Login

AV

• Classroom/Meeting Room Technology
• How To Mirror Your Device's Screen in a Classroom or Meeting Room
• Mirroring or Extending Your Display
• Operating Pressbox Equipment
• Peer to Peer Screensharing

Canvas

• For Students
• For Instructors

• How to Access Canvas

Hardware & Software

• Faculty & Staff Computers
• Google Workspace
• Knight Domains
• mySNC
• Video Conferencing Tools

• ArcGIS Pro: How to Sign In
• ArcGIS Pro: Installation
• Computer Science - Installing DarkGDK
• Creative Cloud - Sign in
• How To Clear Your Browser Cache and Cookies
• How to Log Into Adobe Creative Cloud on Lab Machines

Network, Internet

• Network Device Registration

• Internet Access, Wi-Fi
• Internet Content Filtering
• VPN Tips / Tricks

Policies

• Computing And Networking Appropriate Use Policy
• Technology-Related Policies

Printing

• How To Install A Printer
• How To Print - MCW Students, Faculty, and Staff
• How To Print - Visitors, Guests, Camps, Conferences
• How To Uninstall A Printer

Tips, Tricks, Miscellaneous

• Resources for New Students
• Can I Get Support For My Personally Owned Device?
• How To Request An Official Transcript
• How To Request Technical Support
• How To Send A Gift To My Favorite ITS Person
• How to Work With a ZIP File