ITS Knowledge Base

Accounts & Passwords

• Account Security Check
• Accounts
• How To Change Your Name
• How To Change Your Password
• How To Manage Your Passwords
• What is my email address?
See all 7 articles

Software

• Basic Tips for Reading a Digital Textbook
• Computer Science - Manually Installing Virtualbox
• Computer Science - Problems with NTVDM
• Computer Science - Virtualbox
• How To Access Network Drives Off Campus via Netstorage
• How To Convert to Google Drive File Stream
See all 20 articles

Email

• How To Export Email Messages
• How To Forward Email To Another Account
• How To Make Gmail Your Default Email Program
• How To Manage A Delegated Email Account
• How To Remove Autocomplete Email Address in Gmail
• How To Request and Use A Dept/Org Email Address
See all 7 articles

Email Lists

• How To Access An Email List Home Page
• How To Change Email List Delivery Settings
• How To Manage Your Email List
• How To Send Email to Broadcast Lists
• How To Use the Classifieds Email List
• How To View Email List Archive
See all 7 articles

Banner

• How To Access Banner 8
• How To Access Banner 9
• How to Create Chrome Incognito Mode Desktop Shortcut for Banner 9

Knight Domains (Domain of One's Own)

• How to Install Wordpress
• How to Create a Subdomain

Network, Internet

• Cable TV
• How to Find Your Game Machine's MAC Address
• How To Make Sure Your Computer Is On The Campus Network
• How To Register a Laptop, Smartphone, or Tablet on the Campus Network
• How To Register Game Systems, Smart TVs, etc. on the Campus Network
• Internet Content Filtering
See all 10 articles

Moodle

• Combining Multiple Sections of a course in Moodle
• Embedding a File from Google Drive in Your Moodle Course
• Making a Moodle Course Visible or Hidden for Students
• Renaming a Moodle Course
• Why are there "suspended" students on the participants page in Moodle?

Printing

• How To Install A Printer
• How To Print
• How To Refill Printer Paper and Toner
• How To Uninstall A Printer
• How To Use a Student-Owned Printer

Calendar

• Calendar Etiquette
• How To Get Started With Hangouts Meet
• How To Setup A Telephone Conference Call
• iCal Subscriptions

Hardware

• Can I Get A New Computer?
• Can I Purchase My Computer?
• Can I Request Technical Accommodations Based On Certain Needs?
• Computer Repair
• Computer Requirements

Tips & Tricks

• End-of-Year Tips for Students
• How To Send A Gift To My Favorite ITS Person
• Information About Our Support Hours