ITS Service Desk

How does a Zoom webinar work?

A Zoom webinar allows you to broadcast a meeting to view-only participants. Hosts and panelists can share their screens, video, and audio in the webinar, while attendees can use the chat or Q&A options to interact with the host and panelists (attendees do not have microphone or camera controls).

As of September 2020, we are still getting familiar with how we'll use webinars at SNC and how to manage our licenses. As we are also still working on appropriate documentation, this article contains information to get you started.

The Basics

Most users are familiar with Zoom Meetings, but perhaps not webinars. Zoom has this article that explains the differences:

And Zoom also has this very informative FAQ document:

The above two links should give you a pretty good high level overview of how webinars work.

Zoom Webinars training

Zoom offered a one-hour training session for users who will host a webinar. Though that training has already happened, Zoom has made the recording available on their web site. This session covers such topics as scheduling, inviting, customizing, practice mode, participant management, screen & content sharing, polling, Q&A vs chat, closed captions, language interpretation, reports, and recordings.

So, though it's no longer live, we still highly recommend that you spend the time to watch this very informative training session:

Zoom Webinar licenses

SNC has a handful of licenses to host webinars at three participant levels: 100, 500, 1000

In order to host a webinar, ITS must first assign a webinar license to you at the appropriate level. Without that license, you will not be able to host a webinar using your SNC account.


As is the case with Zoom meetings, webinars have many features and functions. Your webinar may be very different from another one. Please use these resources to get familiar with the features that are important to you. Zoom's support knowledge base is a great resource to find answers to your questions. Their Meetings & Webinars category is also a good starting point.

How To Start

If you would like to discuss your event and the possibility of hosting a webinar, the first step is to schedule a meeting with Scott Crevier, Terrie DuBois, and Paul Mashl. During this meeting, we'll discuss some of the differences between meetings and webinars, some tips for planning, and how to proceed with your event.

Additional Resources

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