How do I set up 2-Step Verification?
You can follow our article How To Setup 2-Step Verification for steps on how to set this up.
What does this error message mean: Couldn't sign you in. Your sign-in settings don't meet your organization's 2-Step Verification policy. Contact your admin for more info.
This means you need 2-Step Verification turned on in order to access your SNC Google Account. To access your account again, you'll need to change your password at snc.edu/pw. For the section titled "Reset 2-Step Verification Settings", you can select "Yes". You will then have 48 hours to set up 2-Step Verification until you are locked out of your account once more.
I used an old phone number as my second step and I no longer have access to this phone. How can I access my account?
To access your account, you can change your password at snc.edu/pw. When filling in your information, make sure to check "Yes" under "*Reset 2-Step Verification Settings?". This will remove your current Google 2-Step Verification settings, after which you’ll have 48 hours to set it up again. After changing your password, you'll be able to follow these instructions and set up 2-Step Verification again with a different method: How To Setup 2-Step Verification.
Can I use Thunderbird after I set up 2-Step Verification?
Yes, this is possible. You will need to remove your email account from Thunderbird first. Then, you add your account again which should prompt you for second step verification. If you have any questions, feel free to contact the ITS Service Desk.
A program I'm using to log into my email is using an App Password instead of 2-Step Verification. How do I log into my email?
Please refer to Google's article Sign in with App Passwords to learn how to use App Passwords with 2-Step Verification enabled on your account.