Follow these steps to set up multi-factor authentication on a new device.
NOTE: If you no longer have access to your previous device, or an alternate form of MFA, you must contact the ITS Service Desk in order to add a new device.
1. On your new mobile device:
iPhone/iPad: download the Okta Verify app from the App Store
Android: download the Okta Verify app from Google Play.
2. On your computer:
Navigate to sso.snc.edu.
Enter your SNC email address and click Next.
Enter your SNC account password and click Verify
Authenticate using your previous device, or alternate form of MFA.
From the Okta Dashboard click on your username, then settings.
Under Security methods, next to Okta Verify, click set up another.
Authenticate with MFA
Click Set Up to continue setting up Multi Factor Authentication with your Okta account
3. Set up Okta Verify Mobile App:
Open Okta Verify on your mobile device, tap Get Started, and follow the instructions to Scan a QR code and add your SNC Okta account. Note: For Account Type, you can choose Organization