ITS Service Desk

Internet Access, WiFi

We provide high speed internet and WiFi inside every building on campus (including Schneider Stadium, residence halls, college houses, etc). While we do not have access points installed outdoors, there are a number of outdoor locations where our WiFi signal reaches. This includes some of the seating areas and patios adjacent to buildings (i.e. behind the Campus Center along the river).

Student Housing

The college WiFi network is available in all residence halls and most college houses. There are a few houses that, due to geography, are serviced via a Spectrum Business contract (paid for by the college). The following college houses map shows which houses are served by which provider:


Most residence hall rooms have a working wired Ethernet jack on the wall, while Hugh Hall, Premontre, Xanten, and College Houses don't. If your room has such a jack, we still recommend using WiFi in the residence halls, as it is faster and more reliable. 


We have two WiFi networks on campus:


The snc WiFi network is used by all faculty and staff on all college-owned devices and by students on their personally owned devices. All devices must be registered via the web site. Login with your six-letter login ID.


The sncguest network is used by guests of the college and people who do not have a college account (conference attendees, commencement families, event visitors, etc). During the academic year, this network is not available in residence halls (and is therefore not appropriate for use by students).

Note: Once your device has been registered and connected to the "snc" network, it will no longer work on the "sncguest" network.

If you find that your device always tries to connect to sncguest instead of snc, it may be because your phone still remembers a time when you used sncguest. To resolve this, go to your WiFi settings and tell your phone to forget the sncguest network.

Apple TV

We have additional WiFi networks in many academic buildings for use on devices that need to share a screen with an Apple TV. Each such building has a unique Apple TV WiFi network; instructions for connecting are included in each room that has an Apple TV device available.


Campus Buildings, including Residence Halls:

Our campus has a 10 Gbps fiber connection to the internet through WiscNet. We have 700+ wireless access points, all supporting the 802.11ac standard.

College Houses

Most college houses have a 2 Gbps connection to the college network. However, several houses are served via a Spectrum Business Class account, which provides 200 Mbps connection to the internet. 

Network speed and performance are affected by many factors, not the least of which being your device. Newer devices are generally more capable of operating at faster speeds. For support purposes, we can never guarantee a specific speed level to a specific location. Instead, we focus on the simple premise that our intent is for you to be able to do whatever you need to do via the network, weather it's checking email, watching TV, doing research, gaming, etc.


For support with any network issues in any location on campus (including all college houses), contact the ITS Service Desk.

Additional Resources

WiFi Upgrade Project

In 2021, we began a project to upgrade our WiFi network. This includes running new wiring, replacing access points, and installing new access points. This map shows the progress of the project.



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