ITS Service Desk


We provide high speed internet and WiFi inside every building on campus (including Schneider Stadium, etc). While we do not have access points installed outdoors, there are a number of outdoor locations where our WiFi signal reaches. This would include some of the seating areas and patios adjacent to buildings (i.e. behind the Campus Center along the river).

All residence halls are also covered by WiFi via the college network, including Prémontré & Xanten Halls. All college houses are served directly by Spectrum.

Summer 2019 changes

We will be upgrading nine college houses to the campus fiber network during summer 2019. Students living in the following houses will no longer be served by Spectrum; instead, these buildings will have the snc WiFi network:

  • Jacobs Ct: 327, 333
  • Fourth St: 421, 505, 507, 515
  • Marsh St: 320, 324, 326

We don't have have a specific date for this change. Students will be given notification of any expected outage related to this change. We'll consider rolling this out to other college houses at some point in the future.

In June 2019, we upgraded Prémontré and Xanten Halls to use the campus network just like all other residence halls. We've removed the old Spectrum equipment, so there is no longer wired internet access in these two buildings (just like Hugh Hall).


We have two WiFi networks on campus:


The snc WiFi network is used by all faculty and staff on all college-owned devices and by students. All devices must be registered via the web site. Login with your six-letter login ID.


The sncguest network is used by guests of the college and people who do not have a college account (conference attendees, commencement families, event visitors, etc). During the academic year, this network is not available in residence halls (and is therefore not appropriate for use by students).

Note: Once your device has been registered and connected to the "snc" network, it will no longer work on the "sncguest" network.

If you find that your device always tries to connect to sncguest instead of snc, it may be because your phone still remembers a time when you used sncguest. To resolve this, just go into your WiFi settings and tell your phone to forget sncguest. If you're not sure how to do this, a Google search for your device may help.

We also have additional WiFi networks in many buildings that are used on devices that need to connect to an Apple TV. Each building has a unique Apple TV WiFi network; instructions for connecting are included in each room that has an Apple TV available.

Wired Access

While some residence hall rooms have a working wired Ethernet jack on the wall, we still recommend using wireless, as it will be faster and more reliable.

Additional Resources

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