ITS Service Desk

How A Vendor Can Send Email From SNC

Some departments on campus contract with an outside vendor for services that include sending email on behalf of the department. To setup this capability, an employee from the department must make the request by sending an email to "servicedesk@snc.edu". In the request, explain your project/activity and include the following information:

  • name of the vendor
  • IP address of the sending email server (the vendor will have this)
  • duration of the need (only temporary for one semester, long term contract, etc.)
  • intended audience of the emails (i.e. all campus users, students only, etc)

If the vendor provides a PDF document or a web page with the necessary information, just include that with the email. Please make this request at least two weeks prior to the need.

After ITS staff has configured our service to accept this email, the vendor must then configure their email server to use Google's SMTP relay server. Here are the specs:

  • Hostname: smtp-relay.gmail.com
  • Port: 25
  • TLS: not required

Any such vendor will know how to use the above settings.

For more information or clarification, just give us a call.

Additional resources:

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