ITS Service Desk

Netiquette - Behavior on a Conference Call

Audio Netiquette

  1. Like in an in-person conversation, you wouldn't chew food while talking to someone.  That same rule applies to conference calls.  Mute yourself while eating.
  2. If you need to cough or sneeze, attempt to mute yourself before hand.  
  3. Try not to talk over others. 
  4. As a general rule, it's good practice to mute yourself, if you're not talking.  Use your own judgement though.  i.e. if you're having active dialog, it doesn't make sense to mute/unmute yourself during that conversation.

The challenges talking in person are amplified when holding a conversation in a conference call.  It's ok to make a mistake.  Just apologize and move along.

Video Netiquette

  1. Dress for the environment you're entering.  Wear the clothes that you would normally wear to class, if you're attending a class in a virtual environment.  
  2. You don't always need to broadcast video.  If you feel uncomfortable for whatever reason, you can choose not to share your video.
  3. Make sure the angle of your camera is capturing what you're comfortable sharing.  You may need to get closer or move farther away from the camera.

When broadcasting video, ask yourself "Am I comfortable?" and "Is the broadcast I'm sharing appropriate?".

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